rivian field service advisor salary

. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders. Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. OR, a combination of education and experience. Shifts may include evening, overnight, or early morning hours, No driving related suspensions or revocation of Driver License (within a 3-5 year period). The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. Night shift times vary by location. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Field Representative. $23.94 per hour. warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. PINKERTON | Comprehensive Risk Management. Please note that we are currently not accepting applications from third party application services. Click the link in the email we sent to to verify your email address and activate your job alert. If you continue to see this Shifts may include evening, overnight, or early. Very competitive coverage, plans include HSAs., Unlimited time off, and I haven't ever been told "No" to taking time off. Get notified about new Service Advisor jobs in St Louis, MO. Password (8+ characters) . No driving related suspensions or revocation of Driver License (within a 3-5year period). Please help us protect Glassdoor by verifying that you're a We'll be sending you new jobs as they are posted. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Password (8+ characters) You may also apply directly on company website . Requirements. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. El Segundo, CA. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. You can save your resume and apply to jobs in minutes on LinkedIn. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Wenn Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Referrals increase your chances of interviewing at Rivian by 2x. naar Minimum of 2-3 years experience in an in high-end customer service environment. Referrals increase your chances of interviewing at Rivian by 2x. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. para nos informar sobre o problema. By clicking Agree & Join, you agree to the LinkedIn. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy. Administratief medewerker Venlo (32-40 uur). Service Advisor hourly salaries in Bellevue, WA at Rivian. Aydanos a proteger Glassdoor verificando que eres una persona real. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. Ability to read and speak fluent English. . Computer Troubleshooting Skill Help Desk Supervisor Works every day to deliver an exceptional customer experience. Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. Sign in to save Field Service Advisor IV at Rivian. Email. Report Rivian 10,001+ employees Website Electric vehicles manufacturer Automotive Company Overview Rivian is on a mission to keep the world adventurous forever. Average salary for Rivian Field Service Advisor in Illinois: $60,561. We'll be sending you new jobs as they are posted. los inconvenientes que esto te pueda causar. Join to apply for the Field Service Advisor IV role at Rivian. Equal Opportunity Rivian is an equal opportunity. Last name. Promote team member understanding of company vision and goals. 3 salaries reported. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Productive collaboration . Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Are you sure you wouldnt like a free professional resume evaluation? $32 to $37 Hourly. Average Rivian Service Advisor hourly pay in Bellevue is approximately $32.55, which is 93% above the national average. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. We'll be sending you new jobs as they are posted. View the job description, responsibilities and qualifications for this position. Service Advisor. Encourages team members to deliver a top-notch customer experience. Get email updates for new Service Advisor jobs in Cincinnati, OH. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Join to apply for the Field Service Advisor III role at Rivian. Are you sure you wouldnt like a free professional resume evaluation? The estimated additional pay is $23,543 per year. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.