is excellence riviera cancun safe is excellence riviera cancun safe

Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. The food was where the disappointment came. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. At Excellence resorts, there is a wide range of rooms on offer. He interacted with every person in ever activity we did and made sure we were well taken care of. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. Pools are warm. Its worth it to avoid stairs and ease of pool access during the day. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. There are a few drawbacks to this beach. We're in Mexico - there's no reason to have bad tequila at the bars. The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Luxury Adults Only. They were waiting with a very comfortable luxury SUV for us outside the airport. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. These are usually put up throughout the resort and be sure to ask in the spa if not. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Gonzalo and Julio were awesome! Review. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. By clicking Accept, you consent to the use of ALL the cookies. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The club lounge is basically a private bar/restaurant area that is open all throughout the day. Excellence Riviera Cancun. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! Are any cleaning services offered at Excellence Riviera Cancun? Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Too many photo ops to mention!The meh.Food. The Hibachi (Spice) - WOW! Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) The sand was piercingly white and the ocean had turquoise colors to it. The Good. The cuisine has so much variety, the drinks are made to the standard you expect. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. Always one of our favorite restaurants when we visit Excellence resorts. The pork was so succulent and delicious. Claim your listing for free to respond to reviews, update your profile and much more. The only downside which was no fault of the resort was the seaweed. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. There is a golf course located right next to the resort. The staff knew exactly what we needed and got the job done. We would suggest booking before you go. Having stayed in the slate of resorts that the Excellence group has in this region. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Tripadvisor performs checks on reviews. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. Top room amenities include a minibar, air conditioning, and a flat screen TV. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. We really liked the Italian offering here. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. Wi-Fi is free throughout. For this trip, we got a spa view swim out. Youll be escorted to your room and your bags will be with you momentarily. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Which popular attractions are close to Excellence Riviera Cancun? The airport/airlines recommend an App like VERIFLY to upload your results. Spa is really good as well. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. We had the test after lunch and had results before dinner delivered in an email. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Each night it felt like we were whisked off to a faraway location with some really solid eateries. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. We at InspoVacay prefer a more condensed offering. We had issues getting an appointment when we visited. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. We never leave reviews, because all the other great reviews are true about this place. Yes, a shuttle service from the airport can be requested. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. The commute from the resort to the airport also took over an hour due to traffic. There is a second floor with a private deck and plunge pool. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. This is how each of our Cancun and Riviera Maya resorts did in 2022. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. All of the rooms are more than large enough for two people, there is a large TV with all the US channels and the Wi-fi in our room when we stayed was very strong. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. 18+. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. We were able to get a covid test at the resort to return to the US. The front desk already had our test scheduled based on our departure time when we checked in. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. It is mandatory to procure user consent prior to running these cookies on your website. Spice was the best meal we had there. Room: We have done all level of rooms in the past and there is not a bad room in the resort. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . Please, receive our warmest regards from The Excellence Collection. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. Toggle The Excellence Collection. Excellence Riviera Maya excellent. Our second time staying at an Excellence resort. Wonderful! Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. A big change, they no longer provide straws. COVID Safety: We are vaccinated, so felt safe traveling. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . Pools: The pools are gorgeous and relaxing, but get our first complaint. Necessary cookies are absolutely essential for the website to function properly. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. It would be nice to have some fans to help with sweating, but not that big of a deal. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! Masks are required on flights and airport. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Just have the paper results ready at flight check-in at the airport. The GoodThe staff at ERC are nothing short of amazing. Review tags are currently only available for English language reviews. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area He got people to join activities they wouldnt have. Prepare by getting your name on the books and grabbing a drink, or two. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. Again this course is on the premium side and can cost up to $300 for around. Its a simple fix I will remember for all future trips. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. When we stayed we were in Junior with a rooftop plunge pool. Please, receive our warmest regards from The Excellence Collection. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Other than requiring masks the Cancun airport was operating like it always has. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. By noon, it's no longer refreshing. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. We were not ashamed to take any unsupervised float we found if we needed it. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Federal 307 Chet-Pto. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. Share. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. The service is great, and the grounds are beautiful. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. A couple of the restaurants are adult only as well. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We went to the concierge and they printed out results for us, which they already had tied to our room. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. The Mile Spa is a solid offering. As you approach the doors they will automatically open. The staff was absolutely incredible. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. Everyone is expected to use their phone with a downloaded app to see the menus. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. I'm looking for some suggestions of places to play, and the. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. Excellence Riviera Cancun: Top Notch. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Airport - Arrival was quick and easy. However, guests are not required to wear a mask anywhere, but there is space available everywhere. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. Dreams resorts All your questions answered! Please, receive our warmest regards from The Excellence Collection. You can also put your name in to return later and get a drink or enjoy the live entertainment. If everybody just left them in the water when not in use, there would be more than enough available. It has been a pleasure having you with us and we look forward to seeing you back soon. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. They taught us some Spanish phrases and talked about Bollywood! Kind of a let down. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary.